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We will uphold your trust in us by protecting and using your Personal Information in a responsible manner. Every day, we continue to reimagine banking experiences for all the ways you live, and it's no coincidence that your Personal Information plays a big role in making all that happen. We value your trust and aim to be transparent in the ways we use your Personal Information and Non-Personal Information to keep creating a composite banking experience that fits into your lives effortlessly - so you can truly live more and bank less!
We want you to understand the types of information that we collect, so you can then make the best decisions about what you share with us. Personal Information will inter alia include any information which is directly or indirectly available with us to identify or verify individual identity. This may also include sensitive personal data which inter alia includes financial information such as bank account, credit and debit card details, biometric information when you interact with our products or services
Any personal information held by us will be committed to a high degree of protection.
We process/collect data received
Your Personal Information allows us to create more personalized and unique banking experiences just for you. When you trust us with your data, it's only right that you understand how we may use it:
Verify your identity before providing our services, or responding to any of your queries, applications, feed-back and complaints
Contact you and offer products or services that you might be interested in (via EDMs, direct mailers, SMS, WhatsApp, phone calls, social media, third party sites, etc)
To deliver on our promise of helping you to live more, we often partner up with third parties, Partner Banks that bring you rewards or promotions or partner us to provide you product and services that give you more out of life. We may also from time to time, share your Personal Information with others to keep improving your banking experiences with us but always in a responsible manner:
You may request record of your Personal Information being processed by us, upon the verification of your identity and other information as per the Company internal policy
You may review, correct or rectify the inaccurate Personal Information that is stored with us
You can exercise any of the aforementioned rights by submitting a request to firstname.lastname@example.org. These rights are limited in some situations, such as, where we are legally or otherwise bound to process or retain your Personal Information. This may also affect our ability to provide you service and therefore may lead to discontinuation of the Service you procure from Coupl.
To speak to us regarding our privacy practices (including for any correction or access request), you may reach out to us at email@example.com
We may amend our policy from time to time to ensure consistency with any developments to the way Coupl uses your data. We will make the updated policy available on our app
© 2022 Coupl Technologies Private Limited